Track and Trace
Track your parcel at any time
Track & Trace is the handy way to track your parcel online. Both as a sender and as a receiver. All you need is the barcode and recipient’s postcode.
Do you prefer to have your parcel delivered at another time? No problem! You can do this with the not-at-home code your delivery driver leaves in your mailbox after the first delivery attempt. You have until 10 PM to make any adjustments. You do this via the Track & Trace module on this page.
- With your postcode and barcode, you can track the location of your parcel
- Options: To pick up your parcel at one of our PostNL Locations or to have it delivered to your house on a selected date
- Delivered from Monday to Saturday
For parcels it’s easy to do online in four steps:
- Have the barcode of your parcel ready. The barcode will be on the proof of posting or in the online webshop’s e-mail.
- Enter your barcode. The barcode is a combination of digits and letters and usually starts with 2S or 3S. Type the barcode without spaces.
- Enter the recipient’s postcode.
- Click on Search. The location of your parcel will now appear on your screen.
We deliver your parcel as follows:
| First delivery attempt | Second delivery attempt |
| Tuesday | Wednesday |
| Wednesday | Thursday |
| Thursday | Friday |
| Friday | Saturday |
| Saturday | Monday |
| Monday* | Tuesday |