What should I do if I can't find my shipment in Track & Trace?
If the shipment has not yet been announced to PostNL by the shipper, but you have already received a Track & Trace code from the webshop where you placed your order, you can keep the Track & Trace code.
As soon as we receive an announcement from the shipper, you can follow your shipment via Track & Trace by entering your barcode.
