Receiving your parcel
Select a frequently asked question about receiving your parcel.
- What time will my package be delivered?
- Will my package be delivered to my home, or should I pick it up at a PostNL location?
- Will you be at home when your package is due to be delivered?
- Can I change my delivery time?
- How do I find the address of my PostNL-location?
- Can I have a package delivered to a PostNL location?
- Do I have to identify myself when I pick up a package at a PostNL location?