Benefits of insured parcel shipping
Always security
Keep control of your valuable package and insure it up to €5 000.
Tailor-made insurance
Choose the option that suits your parcel: signature for receipt or receipt code.
Track & trace
Always see where your parcel is - including confirmation of receipt.
How does insured parcel shipping work?
- 1
Select your option in My PostNL Business
While pre-ordering your parcel, choose send with signature for receipt or receipt code. Not yet a PostNL customer? Then contact us first.
- 2
Delivery with extra security
Our delivery driver delivers your parcel securely to the addressee: with signature or receipt code check.
- 3
Keep track of everything easily
Track your parcel and the chosen option in your Mijn PostNL account.
Signature for receipt
- Always keep track of who receives your package. Ideal for valuable parcels.
- Best choice for products like branded sunglasses and electric toothbrushes.
- Available for all your products. it is not possible to claim electronic products with a value higher than €250 (with the receipt code is).
Receipt code
- Best choice for expensive (electronic) products, such as phones and laptops. You can claim high-end electronic products.
- The addressee receives a unique three-digit code by e-mail and shows this to the driver.
- You can be sure that your valuable package ends up in the right hands.
Good to know: it is mandatory to inform the recipient that PostNL uses the e-mail address to e-mail the receipt code.
The receipt code offers our customers more security when sending their parcels. They can be sure that the parcel will safely reach the hands of the right recipient.
MyParcel - customer of PostNL
Q&A
Frequently asked questions
Our options for insured shipping are available for both domestic and international shipments. Please note: the terms and conditions may vary by country.
The receipt code is a unique, three-digit code that we send to the recipient. The driver requests this code upon delivery to make sure the parcel gets into the right hands. It is compulsory to inform recipients that PostNL uses their e-mail address for the receipt code. More information about the receipt code.