Packaging tips

Top tips to send your parcel safely

You can send fragile items with PostNL, but it all comes down to proper, sealed packaging. As the sender, you are ultimately responsible for the packaging. Follow our tips, and you won’t go wrong!

Advantages of correct packaging and labelling

  • Undamaged parcel

    The following tips are particularly important to ensure the recipient receives your parcel undamaged.

  • Higher customer satisfaction

    Your customers look forward to receiving their parcel. Undamaged parcels ensure more satisfied customers.
  • Fewer returns

    Sending parcels safely helps reduce the number of returns. That helps the environment too.

All packaging tips at a glance

  1. 1

    Package the item

    Wrap your item in paper or corrugated cardboard.

  2. 2

    Fill up the remaining space

    Put some scrunched up paper on the bottom of your parcel. Fill up the remaining space with paper or another type of filling material so that items do not touch.

  3. 3

    Use sturdy packaging

    You can order these via our webshop. For example, a box made of single corrugated cardboard for packages up to 10 kg, for heavier products it is best to choose double corrugated cardboard. Make sure your parcel does not have any sharp corners or edges, otherwise it will damage other parcels.
  4. 4

    Seal the packaging

    Properly seal the packaging with strong tape. We do not recommend using sticky tape or string.

    Important! If you are sending liquid, opt for a sealed, leak-proof bottle or jar. Pack the bottle or jar in a crate or sturdy box. Fill up the remaining space with scrunched up paper, or something similar to absorb any shocks and/or leaks.

    Reusing the packaging? Then remove all shipping labels and stickers so that the package goes in the right direction.