Message to customers PostNL
PostNL understands that customers may have questions about the accusations that have been published in Belgian newspaper Het Laatste Nieuws and sent out this letter today:
Dear customer,
Belgian newspaper Het Laatste Nieuws today publishes new allegations directed at PostNL Belgium. Again, the allegations (that some delivery partners would still be working with minors) are based on anonymous sources and can’t be verified.
Similar allegations were made in November last year. None of our daily controls and checks with 100% coverage have given us any reason to think that this is actually happening. The veracity of anonymous sources and blurred videos can’t be checked by us or by anyone else.
We have called upon the journalist to share any relevant facts and report to the Justice department, which would be the right course to take.
PostNL applies sound and social labour practices for people working with or for us. We comply with the law, work in accordance with the rules and our own business principles. We share the outcomes of our own checks with the social inspection continuously.
I wanted to make sure to inform you of our response to the publicity. Please let me know if you have any questions.
About PostNL
We are PostNL, we are here for everyone and have been bringing it together for 225 years. We want to be the favorite delivery service by making it as easy as possible for everyone to send and receive parcels. With over 32,000 colleagues working with us across the entire Benelux, we are at the heart of society. On a weekday, we deliver an average of 1.2 million parcels and 6.3 million letters.
We optimize and support our physical networks by using smart digital solutions and introducing new propositions that are valuable to our customers. We strive for sustainable employment relationships by being a good employer and client for all the people who work with and for us. We focus on sustainability by covering many kilometers by bike, increasingly using cleaner fuels and electric vehicles, and offering innovative urban logistics. PostNL N.V. is a publicly traded company with a revenue of €3.3 billion in 2024